FSM · Report
Job report and digital work order software
A complete report, signed on site, ready to invoice.
A paper work order comes back crumpled, incomplete or not at all: the office chases it, re-enters it and invoices late. With Essuivi, the technician fills in a structured report on their phone, adds photos, gets the customer to sign, and the report reaches the office ready to invoice.
Diagnosis and actions, in the same order every time.
The report follows a fixed template: job type, times, diagnosis, actions taken, parts installed. Every report reads the same way, whichever technician wrote it.
- Common template: diagnosis, actions, parts
- Start and end times recorded
- Report number generated automatically
- Linked to the job and the customer record
- Type
- Repair · Roller shutter
- Start
- 11:04
- End
- 12:58
- Duration
- 1h 54m
Roller shutter motor out of order, front right slats bent following an impact.
- Replaced the roller shutter motor
- Replaced the damaged slat set
- Adjusted the limit switches and tested full opening
Before, after: proof of the work done.
The technician attaches before and after photos straight from their phone. They stay attached to the report and can be viewed from the customer record.
- Before and after photos from mobile
- Attached to the report, no manual transfer
- Viewable from the customer record
Signed on site, timestamped.
At the end of the job, the customer signs the report on the technician's screen. The signature is timestamped and the report moves to signed status.
- Customer signature on the technician's phone
- Signature timestamp
- Signed report archived on the customer record
Report signed, invoice ready.
The signed report flows into invoicing with its services and parts. The office has nothing to re-enter between the field and the invoice.
- Signed report converted into an invoice
- Services and parts carried over with no re-entry
- Stock updated for installed parts
What people ask us about this.
Yes. Report sections adapt to your trades and job types, so every technician fills in the same information.
The report carries the customer's timestamped signature and before/after photos; it is archived on the customer record and viewable at any time.
Yes. The signed report can be emailed to the customer at the end of the job.
The report is filled in and signed offline in the mobile app; it syncs as soon as the signal returns.
This module in the Essuivi cycle.
Complete job reports, without paper.
See how a report is filled in on site and becomes an invoice at the office.