FSM · Scheduling
Technician scheduling software for field service companies
The right technician on the right job, without whiteboards or spreadsheets.
A schedule kept in a spreadsheet or on a whiteboard can't keep up with the unexpected: one urgent call, one absent technician, and everything has to be redone. With Essuivi, each job is placed according to skills, area and availability, and moves with a single gesture when the day changes.
Day, week or month: the right scale for every decision.
The day view is for morning dispatch, the week view for balancing routes, the month view for anticipating planned maintenance. One schedule, three perspectives.
- Day view per technician, hour by hour
- Week view to balance routes
- Month view for planned maintenance
- Filters by team, area and job type
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Every job to the technician who can do it.
When assigning, Essuivi cross-checks the technician's skills, service area and availability. You choose from compatible profiles, not the whole team.
- Skills and certifications taken into account
- Each technician's service area
- Up-to-date availability and absences
- Assigned vehicle visible when scheduling
An urgent callout? Drag, drop, rescheduled.
A job moves from one time slot or technician to another by drag and drop. The technician concerned receives the update on their mobile app.
- Drag and drop between time slots and technicians
- Update sent to the mobile app
- Scheduling conflicts flagged before confirmation
Each team's workload, clear at a glance.
The schedule shows workload per technician and per team. You spot overloaded days and free slots before promising a date to the customer.
- Workload per technician and per team
- Free slots spotted instantly
- Job dates offered with full visibility
What people ask us about this.
Yes. A maintenance job can repeat at a set frequency; occurrences appear in the month view and are assigned like any other job.
Yes. Each technician finds their jobs in the mobile app, and any change made at the office is sent to them.
Their jobs stay visible on the schedule; you drag them to another compatible technician, who receives the update.
Yes. A job can be assigned to a team, and the schedule can be filtered by team to track its workload.
This module in the Essuivi cycle.
Your schedule, ready for the unexpected.
See how a day is scheduled, reassigned and tracked in Essuivi.